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Local News

VY accepts blame for tardy test results

By BOB AUDETTE, Reformer Staff

 

 

Saturday, June 3

BRATTLEBORO -- An official at Vermont Yankee is accepting blame for not circulating the results of a recent emergency notification drill to local selectboards in a timely manner.

Mark Gilmore, the offsite coordinator for Entergy, said he promised to have those results to the towns shortly after the Code Red test, but now -- five weeks later -- some town officials said they haven't heard a word about the results.

Officials in Brattleboro, Dummerston and Guilford all said they had not received an official report of the test that occurred more than a month ago. Calls to other towns were not returned by press time.

The Code Red Emergency Notification System employs an Internet-mapping technique for geographic targeting of calls, according to a Web site devoted to Code Red.

"Coupled with a high speed telephone calling system capable of delivering customized pre-recorded emergency messages directly to homes and businesses, live individuals and answering machines, (it makes calls) at the rate of up to 60,000 per hour.

"It's my fault they didn't receive a report," said Gilmore, adding he was under the impression that the towns had received a basic report about the results. When he learned they had not, he promised to get the report out soon.

Dummerston's Selectboard Chairwoman Cindy Jerome, said not only had she not received a report, she didn't receive a phone call during the test.

"I haven't gotten any calls at home or at work," she said Friday. "So the question is, who got calls and who didn't?"

Gilmore said he apologized for not communicating better with the towns, but said that his door was always open.

"I encourage the towns to come to me for whatever information they might need," he said, adding at selectboard meetings he didn't mean to imply that he would be issuing a detailed report for each town involved in the Code Red test.

"It was just a test of the compatibility of the Code Red system with the local phone system," said Gilmore. "My intention was just to let them know if the test was a success or not."

Gilmore said he and other VY officials were "ecstatic" with the test results, saying in the first six minutes, the system dialed more than 4,800 numbers. He said the test yielded a 77.75 percent connection rate, which he said was well within the average success rate of 60 to 75 percent for other Code Red systems in the nation.

"So 77.75 percent is a very respectable number," he said, adding he has at this time no plans to issue a more detailed report. "The test was a complete success from our point of view." Gilmore said in 33 minutes, Code Red was able to alert almost 12,000 residences.

"There were no problems," he said. "It worked superbly."

Gilmore said his major concern was not the nature of the phone tree itself, but whether the communication infrastructure could handle a large number of calls in a small amount of time.

"We were very pleased," said Verizon spokeswoman Beth Fastiggi, adding the test showed no major problems with Verizon's infrastructure. "We were monitoring the network and everything performed very well."

Fastiggi said, though Verizon is just an interested party in the Code Red system, it wants to make sure its lines can handle the volume of calls.

"It's such an important system to the citizens of the area and we want to make sure that people can get their calls in an emergency," she said.

Meyer said Guilford was the first town to institute the Code Red system and during the first test, he thought it worked well.

"In a short period of time I was able to learn who received a call and who didn't, so we can be aware of them and what kind of action we need to take to notify those people," he said.

"We were the first town, a couple of years ago, and it worked pretty well," said Clark. "But on the last test we haven't heard anything."

Despite the success of the test, many residents are not convinced that Code Red is the best system for emergency notifications.

"The sirens, I think, would be more effective than the radios," said Clark. "They would satisfy the biggest bloc of people."

"We are asking for redundancy in our notification system," said Dummerston Selectboard member Paul Normandeau, at a meeting with Gilmore in April. "It was felt that tone alert radios weren't that effective. We would rather have people hear the message three times rather than not at all."

"The phone tree, Code Red, is turning out to be the most productive tool in our emergency toolbox," insisted Gilmore on Friday. "The sirens are an outdoor warning device which has its place as do the radios," he said. "We are trying to get a depth and field of notification so we use all of the avenues to the fullest of our extent."

"We really like sirens," said Jerome, during the April meeting. "We have been talking about it for quite a while."

"We requested one siren on Dummerston Hill, one at the West Dummerston fire house, one at the town garage and one at the school," said Larry Lynch, Dummerston's emergency manager, Friday.

Remillard said Brattleboro submitted a request to Entergy last year asking for five sirens.

"We had a request into the utility asking for more sirens for a long time," said Remillard. "We are being told there needs to be further noise propagation studies."

But Remillard, and other town officials, want to know what happened with the propagation study that was conducted when the old sirens were replaced in 2004.

"Assuming the topography hasn't changed since the test in the 1980s, and assuming the population hasn't changed dramatically, the conclusions that would be drawn from a new study would probably be the same as the old," said Jerome, during the April meeting.

But Gilmore said two propagation studies conducted in the past were suitable for sirens already in place, and a new study is being conducted to evaluate the placement of new sirens.

"Any sirens that we add we need to now where they overlap," said Gilmore, saying he was awaiting the results of the third, and latest, test. "We are plotting this so we can alert the biggest amount of people with the least number of sirens."

 

 

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